01 Introduction & Applicability
rumm91welcomes you. We believe every user's privacy is a fundamental right. This Privacy Policy ("Policy") explains how rumm91 How the platform operator collects, stores, uses, and protects your personal information.
This Policy rumm91applies to the website, mobile app, and all associated services. By using our platform, you agree to the terms of this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using the platform.
This Privacy Policy rumm91should be read alongside the Terms & Conditions and Responsible Gaming Policy. We follow international standards for data protection and operate in a manner consistent with applicable data protection laws in Bangladesh.
This Policy was last January 2026has been reviewed and updated. We will post a notice on the website whenever significant changes are made.
02 What Data We Collect
rumm91 Only collects information that is genuinely necessary to provide safe and effective services. We never collect unnecessary or excessive data.
| Data Type |
Example |
Reason for Collection |
| Identity Information |
Name, date of birth, NID number |
KYC Verification & Age Confirmation |
| Contact Information |
Email, mobile number |
Account Security & Support |
| Financial Information |
Mobile banking number, transaction history |
Payment Processing |
| Address Information |
Division, district, upazila |
Legal Compliance & KYC |
| Device Information |
IP address, browser, OS |
Security & Fraud Prevention |
| Gaming Activity |
Bet history, session duration |
Responsible Gaming Monitoring |
The above information may be collected directly from you (at registration), automatically (during use), and through third-party verification providers.
rumm91 Never stores your full bank account number or card number. Payment details are processed directly by the payment gateway.
03 How We Use Your Data
Data Collected rumm91 Used exclusively for the purposes listed below. We never sell your data to advertisers or share it with unauthorized third parties.
- Account Management: Your basic information is used for registration, login, and identity verification.
- Payment Processing: Financial information is used to process deposits and withdrawals smoothly.
- Security Assurance: Device and login information is analyzed to detect fraud and unauthorized access.
- Customer Support: Account information is used to properly address your complaints and questions.
- Legal Compliance: Transaction data is retained and analyzed to comply with Bangladesh and international AML (Anti-Money Laundering) regulations.
- Responsible Gaming: Gaming patterns are analyzed to identify signs of gaming addiction and provide timely support.
- Service Improvement: Anonymized usage data is analyzed to improve the platform experience.
- Contact: Important security updates and account-related notifications are sent to you.
To opt out of promotional emails, you can disable marketing communications from your account settings. Security-related notifications will always be sent.
04 Data Sharing Policy
rumm91 does not sell your personal data to third parties. However, certain information may be shared with specific parties in the following limited circumstances:
-
Payment Processors: Payment gateways such as bKash, Nagad, and Rocket only receive the information necessary to complete a transaction.
-
KYC Verification Provider: Limited data may be shared with licensed third parties for identity verification purposes.
-
Legal Authorities: Disclosure of information to legal authorities may be required under court orders, government investigations, or AML regulations.
-
Security Partners: Anonymized or limited data may be shared with specialized security firms to prevent fraud and cybercrime.
Regardless of the circumstances under which information is shared, rumm91 Ensures that the receiving party upholds equivalent data protection standards.
05 Data Protection Measures
Keeping Your Data Safe rumm91 using industry-leading technology. Our security framework is multi-layered and regularly audited by independent third parties.
- 256-bit SSL Encryption: All data exchanged between the platform and your device is encrypted.
- AES-256 Data Encryption: Stored sensitive data is kept in encrypted form.
- Two-Factor Authentication (2FA): An additional layer of security applied at account login.
- Firewall & DDoS Protection: Server-level protection against cyber attacks.
- Regular Security Audits: An independent security expert team conducts regular audits and assessments.
- Staff Training: Staff undergo regular training and awareness programs on data protection.
If a security breach is detected, rumm91 commits to notifying affected users within 72 hours.
06 Cookies & Tracking Technologies
rumm91 uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.
| Cookie Type |
Purpose |
Validity |
| Essential Cookies |
Maintaining login sessions & security |
Deleted at end of session |
| Preference Cookies |
Remembering language and display settings |
1 Year |
| Analytics Cookies |
Page views and usage statistics |
2 Years |
| Security Cookies |
Fraud Detection |
30 Days |
You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may affect the proper functioning of certain platform features.
07 Data Retention Period
rumm91 Retains your data only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:
- Active Account Information: All data is retained for the full duration that the account remains active.
- Financial Transaction Records: Retention for a minimum of 5 years is mandatory under AML regulations.
- KYC Documents: May be retained for up to 5 years after account closure.
- Gaming Activity Log: Generally retained for up to 2 years.
- Support Conversations: Retained for up to 1 year after resolution.
After the designated period, data is securely deleted or anonymized. Retention may be extended for legal or regulatory requirements.
08 Your Data Rights
rumm91as a user, you have several important rights regarding your own data. To exercise these rights, please contact our support team.
-
Right to Access: You can find out at any time what information we hold about you.
-
Right to Rectification: You may request corrections to any inaccurate or incomplete information.
-
Right to Erasure: You may request deletion of your data under certain circumstances, though some data may be retained due to legal obligations.
-
Right to Restrict Processing: You may request that the use of your data be restricted under certain circumstances.
-
Right to Portability: You may request a copy of your data in a standard, portable format.
-
Right to Object: You may object to the use of certain types of information, including marketing communications.
We typically handle any data-related requests within 30 business days within which we process it. Complex requests may require an additional 60 days.
09 Protection of Children & Minors
rumm91 Strictly prohibits anyone under 18 from using the platform. We take special care to protect the data of minors.
- Age verification is mandatory at the time of registration.
- Upon discovery of any minor's data, the account is immediately closed and the data deleted.
- If parents have any concerns, they can contact our support team and we will act promptly.
- We do not knowingly collect any information from individuals under the age of 18.
If you believe a minor
rumm91has opened an account, please notify us immediately at
[email protected].
10 Privacy Policy Changes
rumm91 The right to update this privacy policy is reserved as needed. Changes may occur due to service updates, legal requirements, or security improvements.
- A notice will be posted on the website and a notification sent to your registered email for any significant changes.
- Continued use of the platform after any changes will be considered acceptance of the updated policy.
- The date of each update will be clearly stated at the top of this page.
- Previous versions may be available upon request through the support team.
We recommend checking this page regularly. Last updated: January 2026।